Privacy Policy
Effective Date: 19/04/2026
Company: Kattouf Internet Services Ltd.
Website: Pixelcart ("Service")
1. Introduction
Kattouf Internet Services Ltd. ("we", "us", or "our") operates Pixelcart, an online marketplace that enables users to upload, display, license, purchase, and sell photographic content.
We are committed to protecting your privacy and processing personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access or use the Service.
2. Data Controller
Kattouf Internet Services Ltd. is the data controller responsible for the processing of personal data collected through Pixelcart.
Contact Email: [email protected]
Address: P.O.Box 54432 Limassol 3724 Cyprus
3. Information We Collect
A. Information You Provide
We may collect information that you voluntarily provide, including:
Name
Email address
Username and account credentials
Billing information
Transaction information
Photographs, listings, descriptions, tags, and other content uploaded to the platform
Communications with our support team
B. Automatically Collected Information
When you use the Service, we may automatically collect:
IP address
Browser type and version
Device information
Operating system
Referral URLs
Date and time of access
Usage and activity data
Log files and security-related information
C. Cookies and Similar Technologies
We may use cookies, pixels, local storage, and similar technologies to:
Maintain user sessions
Remember preferences
Improve platform functionality
Measure performance and usage
Enhance security and prevent fraud
You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.
4. Legal Basis for Processing
Where GDPR applies, we process personal data based on one or more of the following legal grounds:
Contractual Necessity
To:
Create and manage accounts
Process transactions
Deliver purchased content
Provide customer support
Operate the marketplace
Legitimate Interests
To:
Improve the Service
Maintain platform security
Prevent fraud and abuse
Analyze usage trends
Enforce our Terms of Service
Legal Obligations
To:
Comply with tax, accounting, regulatory, and legal requirements
Respond to lawful requests from authorities
Consent
Where required by law, we may process data based on your consent, which may be withdrawn at any time.
5. How We Use Your Information
We use personal information to:
Provide, maintain, and improve Pixelcart
Create and manage user accounts
Process purchases and payments
Deliver digital content
Communicate service-related notices
Respond to inquiries and support requests
Detect, prevent, and investigate fraud, abuse, and security incidents
Enforce our Terms of Service
Comply with legal obligations
6. User Content
Users may upload photographs, listings, descriptions, and related content to the Service.
We process uploaded content solely for purposes including:
Displaying listings
Facilitating sales and licensing transactions
Delivering purchased content
Operating and improving the marketplace
Enforcing platform policies
Users are responsible for ensuring they possess all necessary rights, permissions, and licenses for any content they upload or sell through the Service.
7. Information Shared Between Users
To facilitate marketplace transactions, certain information may be shared between buyers and sellers where reasonably necessary to:
Complete transactions
Deliver purchased content
Resolve disputes
Comply with legal obligations
We limit such disclosures to information necessary for these purposes.
8. Payment Processing
Payments may be processed by third-party payment service providers.
We do not store complete payment card details on our servers.
Payment providers process payment information according to their own privacy policies and security standards.
9. Data Sharing and Disclosure
We do not sell your personal data.
We may disclose personal information only in the following circumstances:
Service Providers
We may share information with trusted service providers that help operate the Service, such as:
Payment processors
Cloud hosting providers
Security and fraud-prevention providers
Customer support providers
Analytics providers
Such providers are permitted to process personal information only on our behalf and under appropriate contractual obligations.
Legal Requirements
We may disclose information where required to:
Comply with applicable laws
Respond to lawful governmental requests
Protect our legal rights
Investigate fraud, abuse, or security incidents
Business Transfers
In connection with a merger, acquisition, restructuring, financing, or sale of assets, personal information may be transferred as part of the transaction.
10. International Data Transfers
Your information may be stored or processed in countries outside your country of residence.
Where personal data is transferred internationally, we take appropriate measures to ensure an adequate level of protection, including contractual safeguards where required by law.
11. Data Retention
We retain personal information only for as long as necessary to:
Provide the Service
Maintain user accounts
Complete transactions
Comply with legal obligations
Resolve disputes
Enforce agreements
Account information is generally retained while an account remains active.
Transaction and financial records may be retained for up to seven (7) years or longer if required by applicable law.
When information is no longer required, it will be securely deleted, anonymized, or archived in accordance with legal requirements.
12. Your Rights
Depending on your location and applicable law, you may have the right to:
Access your personal data
Correct inaccurate information
Delete your personal data
Restrict processing
Object to certain processing activities
Withdraw consent where processing is based on consent
Request data portability
Lodge a complaint with a data protection authority
To exercise your rights, contact:
We may request verification of identity before processing certain requests.
13. Right to Be Forgotten
You may request deletion of your account and personal information at any time.
Upon a valid request, we will:
Delete or anonymize personal information where legally permissible
Remove account-related information from active systems
Cease further processing except where required by law
Certain records may be retained where necessary for legal, accounting, fraud-prevention, or security purposes.
14. Fraud Prevention and Security
We may process account information, IP addresses, device information, transaction history, and related data to:
Prevent fraud
Detect unauthorized access
Investigate abuse of the platform
Protect users and the Service
15. Data Security
We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
16. Children's Privacy
The Service is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to delete it.
17. Third-Party Services and Links
The Service may contain links to third-party websites, services, or applications.
We are not responsible for the privacy practices of third parties. Users should review the privacy policies of any third-party services they access.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page together with a revised Effective Date. Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
19. Complaints
If you believe your privacy rights have been violated, you may contact us using the details below.
You may also lodge a complaint with your local data protection authority if applicable.
20. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact:
Kattouf Internet Services Ltd.
Email: [email protected]