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Orders and Downloads
How do customers download their purchased photos?

After checkout, customers receive access to download links on the confirmation page and by email when email delivery is enabled. The download page in their account also shows the files included in their orders. Customers should save the files to their device before any link expiration date you configure.

Related in Orders and Downloads
  • How do I view and manage customer orders?
  • How do I resend an order email or download link?
  • How do I handle a refund request?
  • How do I export orders for accounting?
Knowledge base
  • How do I view and manage customer orders?
  • How do customers download their purchased photos?
  • How do I resend an order email or download link?
  • How do I handle a refund request?
  • How do I export orders for accounting?
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