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Orders and Downloads
How do I handle a refund request?

Refunds can be issued on the orders page. Click the three dots menu to the right of the order, select payments then issue a refund. Alternatively issue refund from your Stripe dashboard.

Related in Orders and Downloads
  • How do I view and manage customer orders?
  • How do customers download their purchased photos?
  • How do I resend an order email or download link?
  • How do I export orders for accounting?
Knowledge base
  • How do I view and manage customer orders?
  • How do customers download their purchased photos?
  • How do I resend an order email or download link?
  • How do I handle a refund request?
  • How do I export orders for accounting?
View all
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